Everything you need to know About TestBench

General
Subscription and Licensing
Terms of Use

 

1.What is TestBench CS?

TestBench CS is the next generation cloud based test management tool. It’s designed for ease of use to support test professionals in daily work.

 

2.What advantages does TestBench CS offer??

TestBench CS not only provides comprehensive test management capabilities, but also simplifies and accelerates test design with unique features for Data-Driven Testing, Keyword-Driven-Testing and Exploratory-Testing.

 

3.Is TestBench multilingual?

Yes, in two ways:

Our beautiful TestBench User Interface is available in English, French, German, Spanish and Portuguese.

If you want to view the content – what you provide, or your colleagues – in another language, you can use inline translation powered by DeepL. Within the 26 languages they provide we trust one of them is familiar for you.

4.Are updates included?

In the cloud, all updates are included and installed automatically by the system. If you are using TestBench CS on premise, updates are still included – but you’ll need to do a few steps to install them. We won’t let you down and give you advice where it’s needed.

5.Who will help me if I have general questions on TestBench CS?

If you have questions about how TestBench can be used by your team or your project or your company and which licence fits for your needs, the easiest way to get in touch with us is writing an email to: Talk2TestBenchCS@imbus.de. A TestBench aficionado will answer.

 

6.How can I get technical support for TestBench CS?

If you are a registered user and feel you are in trouble with TestBench CS, no worries – support@testbench.com is there to help.

 

7.Who will offer support related to orders, payment and delivery?

Support is offered by our merchant-of-record for TestBench Cloud Services Verifone. Please follow this link (https://www.2co.com/#contactUs) for updated support information of Verifone.

Note: For technical assistance regarding TestBench CS please contact support@testbench.com.

 

8.Is TestBench for free, or is there a trial version?

You may access and use TestBench Cloud Services free-of-charge by getting a free BASIC license. You can try, but if 5 Users are enough, you can also use it in production. Some limitations apply.

 

9.What are the limitations of the BASIC license?

Not too many. Basically:

5 Users

500 Test Cases

5000 Test Executions

Jira Sync works only manually

200 MB file storage per user (shared)

History goes back 10 levels for product, 5 levels per item

When providing new features, additional limitations may apply.

 

10.Can I continue working with my data if I do an upgrade?

No problem. Everything will be just as you left it before.

 

11.What is our privacy policy?

Please click here to read the Privacy Policy which applies for imbus AG’s e-commerce platform under www.testbench.com. This Privacy Policy does not apply for the online shop of Verifone. Your privacy and security are very important to us so do not hesitate to get in touch by using the contact information in the Privacy Policy if you have any further questions in this respect. Regarding the processing of personal data within TestBench Cloud Services imbus AG is a Sub-Processor of Verifone, but Verifone does not have access to the data processed within TestBench Cloud Services. imbus AG has entered into a Sub-Processing Agreement with Verifone in accordance with applicable data protection law.